PROFESSIONAL EXPERIENCE

WALT KLEIN & ASSOCIATES, WINSTON-SALEM, NC & DENVER, CO    June 1998 – Jan 2007
Advertising, Marketing and Public Issues firm, at one time comprising 5 locations including a creative agency, video production house, pre-press graphics service bureau, call center and distribution warehouse..

DIRECTOR INTERNET SYSTEMS    June 1999 – Jan 2007

• Solution Architect and primary IT Leader to all internal and external clients surrounding the use of interactive technology, database programming and analysis, Macintosh and Windows computer hardware, software, application programming and voice and data networks.
• Managed a team consisting of a Network Manager, a network technician, web and software programmers, graphic artists and database administrators.
  
• Responsible for enterprise network QOS, security, intranet and extranet design, development and deployment, management and technical guidance to support personnel, DBA’s, programmers and designers in a primarily Macintosh environment.
  
• Successful leadership of traditional IS department enterprise operations while developing a Profit Center with external client billings over $1M and internal client projects around $500K.
  
• Created value-add services to outside clients including the design, deployment and management of Content Management Systems.
  
• Served as Technical Expert for all client presentations creating a comfort-level to clients regarding innovative advertising, marketing and public relations programs.
  
• Architected and executed WAN/LAN and telecommunications projects for 5 geographically distributed offices creating ability to communicate and utilize shared network services and resources, significantly reducing operating costs.
  
• Successfully ensured delivery, quality and profitability of the department by integrating all efforts from designers, art directors, copywriters, Database Administrators, web programmers and third party vendors.
  

INTERNET SYSTEMS ARCHITECT    June 1998 – June 1999

• Responsible for managing all hardware, software, desktop, printing, network and server support for 50+ users in a Macintosh / Windows hybrid environment.
• Architected, executed and supported Ethernet LANs, ISDN and Frame Relay, WANs including server construction, installation, and configuration, and Data and Voice Network Service, Administration and Security.
• Successfully researched and negotiated with multiple vendors for all software and hardware planning, installation, testing and deployment.
• Supported systems that managed a client program, WeCard, which managed 4000 daily orders through the call center and 12,000 daily shipment orders through the fulfillment center netting a zero error rate attributable to technical problems.  

CONSULTANT    June 1997 - Present

WEBISTE.COM    Greensboro, NC & Highlands Ranch, CO
Freelance information technology consulting.

• Responsible for providing web application design, MLS data support to providers of real estate listing websites, and customized content management systems.
• Designed custom middleware to translate MLS data to an open-source realty listing application, providing a singular, improved and better-controlled view of the MLS to Realtor clients.
• Participated in open-source projects including a realty-listing application, a content management system, and a network security information platform.
• Automated catalog creation for an OEM supplier of top-quality furniture to top-tier furniture retailers.
• Provided content management and technical support, and served as training and information resource to ad agencies, web hosting and design firms.
  

GENERAL MANAGER    August 1993 – May 1998

RENTAL WORKS, INC    Greensboro, NC

• A multiple outlet construction and party equipment rental retailer.
• Responsible for managing all facets of the retailer including operations,  personnel, HR, purchasing, scheduling, equipment delivery and maintenance, safety and training
• Successfully grew the organization to three new locations and increased annual sales from $250K to $1.5M plus.
• Implemented Windows 95 and 98 PC’s and a SCO/UNIX proprietary rental management system, resulting in greatly improved asset management, maintenance and revenue tracking.
• Created corporate branding and marketing materials including website design and implementation, catalogs and manuals.
• Co-led the design and construction of a new 20,000 sq. ft. building for the main store.

ADDITIONAL EXPERIENCE

• Manager, Guilford Grand Rental Station, Greensboro, NC,  May 1992 – August 1993
• Plant Manager/Technical Sales, Chem-Spec Corp., Greensboro, NC., August 1990 – October 1991
• Co-owner, Flying Fish Designs, Raleigh, NC, September 1988 – September 1989
• Designer/Fabricator, Tri-Star Design Group, Raleigh, NC, March 1987 – September 1988
• Lead Model Builder, Carolina Architectural Models, Raleigh, NC, February 1986 – March 1987
• Production Manager, ASI Sign Systems, Raleigh, NC, April 1985 – February 1986